I’m an ex-Amazon recruiter. My advice for job seekers: Don’t come across as trying too hard — be found or referred.

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I’m an ex-Amazon recruiter. My advice for job seekers: Don’t come across as trying too hard — be found or referred.

Madison Hoff
Updated
6 min read

  • Lindsay Mustain is a former Amazon recruiter who now runs a business helping people with career design.

  • According to Mustain, the job market is psychological, not logical, and perception is everything.

  • She explains how the four Ps — product, promotion, place, and price — along with perception, can help career growth.

This as-told-to essay is based on a conversation with Lindsay Mustain, a former Amazon recruiter in her 40s who lives in Washington. It has been edited for length and clarity.

Before I began my business about intentional career design, I was a recruiter. My most recent role was at Amazon, where I led talent acquisition and employer branding strategies.

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Over my career, I’ve hired thousands of people and reviewed countless résumés.

At Talent Paradigm, which I started in 2017, my small team works with thousands of clients on generating salary increases for them, based on what I call the “theory of hireability.”

Think about bottled water. You can get water from your sink for basically free; meanwhile, people are willing to pay $9 for a bottle of water at an airport. Fundamentally, they’re the same thing — H2O — but they have completely different perceived values.

The same thing happens when job searching.

The forces that determine what the market would pay for a product are the way people would pay for your candidacy. Those are rooted in the four Ps of marketing: product, promotion, place, and price.

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In my theory of hireability, there’s a fifth principle that changes everything: perception. I believe the job market isn’t logical; it’s psychological, and the only thing you need to change is your perceived value.

Together, these form what I call the five Ps of career ascension.

1. Product

When I was recruiting, I’d sit with a hiring manager before a job was posted and ask what they wanted: Who are they looking for? What kind of experience? If a candidate looked like the answer to that specific problem, they were at an advantage.

Many people market themselves with facts like, “I have 10 years of experience in operations.” What actually works is marketing the benefit — what you actually can do for the company.

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For example, if you’re shopping for a new vitamin C serum, you’re not going to buy it based on how much vitamin C it has; you’ll buy the one that says it reduces dark spots in two weeks.

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